DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys.
DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment.
DEKSI HelpDesk strengthens relationships between an organization and its community of customers by providing:
1. Customer Service Helpdesk - to enter, track and resolve requests for assistance
2. Collaborative Proposals - to allow groups of customers to collaboratively influence and contribute towards the delivery of new products and/or services from the support organization.
3. Newsflashes and feedback - to communicate announcements and capture feedback.
4. FAQs knowledge base - to enable self-service assistance to common problems.
5. Discussion forum - for online communication, discussion and sharing of ideas.
6. Event driven E-mail notifications - to alert, inform, and prompt action.
7. Voting - to determine customer demand.
versaSRS HelpDesk 3.2
An advanced, powerful and feature rich web based help desk and customer support system. versaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface. Windows 2000, XP, 2003 Server compatible. An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report ...
Aegis Help Desk 7.12
Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your call center.
Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use ...
Web Help Desk - Mac OS X Server Install 8.4.6.10
Affordable, Intuitive web based Help Desk software. Vendor Neural Help Desk App. The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your help ...
Web Help Desk (Windows Server Install) 8.4.6.10
Affordable, Intuitive web based Help Desk software. Vendor Neural Help Desk App. The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your help ...
BridgeTrak Help Desk Software 7.0 Build 153
Comprehensive help desk and issue trouble ticket tracking software. Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of ...
BridgeTrak Help Desk Software 7.0 Build 167
Comprehensive help desk and issue trouble ticket tracking software. Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of ...
DataTrack System 2.0.6479.3
Affordable, web enabled service management and help desk solution. The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client ...
Assistance Desk 1.4
Assistance Desk software is the complete unmatched help desk solution. Assistance Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. ...
Freeware HelpDesk CentreDesk Group 3.2.2
Affordable, multi-user help desk applications, that are simple to use CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign ...
Help Desk-99 4.0.162
Easy to use helpdesk software - sensibly priced, two user licence Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many ...
