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| SOFTWARE CATEGORIES | NEW DOWNLOADS | SUBMIT SOFTWARE | RSS FEEDS |
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| Freeware HelpDesk CentreDesk Group | ||
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CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold" Security ensures that only logs assigned to individual technicians can be viewed by them.Provides a flexible workflow.Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm: That the issue has been logged, and the details Quotations (approved or rejected)Invoicing (including a cancellation fee option) and a Batch Email facility.Invoice summaryLog completion Your SLA Contract labour charges are automated for... |
| FREEWARE HELPDESK CENTREDESK GROUP SIMILAR SOFTWARE AT FILEDUDES: | |||||||||||||||||||||||||||||||||||||||||||
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