Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked.
Track requests from other users
Local and remote installs supported
Connect from any remote site
Configure almost all aspects of the program
Use for any project tracking, not just computer related (fully customizable)
Color coding of Requests and Users
Connect to multiple servers from 1 client
Advanced searching (SQL and Full Text)
SQL Repository
Built-in Knowledge Base (regulated by Admin)
Archive finished request for faster access to open requests
Comprehensive Reports/Charts
Custom Report Designer
Complete user management
Define defaults as needed. No predefined entries to limit usage.
Email notice of updates to requests.
Attach files to requests
Link to other requests
History of all changes made to request
Export to XLS,HTM,XML,TXT
Built-in screen capture
Multiple views
much more ...
LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! (FREE) Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible ...
Defect Tracker 4
Defect Tracker: Change Management / Help Desk / Configuration Management Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. ...
Request Commander 1.0
Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list ...
Jitbit HelpDesk 3.1.0
Jitbit HelpDesk - web based help desk software (ASP.NET) Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application ...
AB Sequest 2.5.0
Handling of service requests and error reports. A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be ...
CCS Helpdesk Formerly - Outlook Helpdesk 4.0
Powerful, efficient helpdesk application built upon Outlook and Exchange CCS Help Desk leverages the power of Microsoft Exchange Server, Microsoft Outlook, and the Web to bring you a simple, efficient and effective help desk, customer support and ticket tracking system. It is ideal for companies and organizations that are ...
TracHound 3.0.4
Feature rich multi purpose project tracking application. Used to track a variety of project related issues, such as tasks, bug reports, change request, work request. Multi purpose project tracking application. Used to track a variety of project related issues, such as tasks, bug reports, change request, work request, action items or any other project, business, or technical related issue that you need to track and ...
Web Work Order 2.2
Web based work order creation, review, process and report Web Work Order is a self-service application that helps you streamline your work order processing from the initial request to completion of the work. You can record work orders and assign work to staff. Staff can check on-line to see what work has been ...
Daily Hours 1.2
Tool for recording how many hours you spend at your desk every day If you need to somehow keep track of how many hours you have been at work or at some task this program does it for you, in the background. This is incredibly useful if your place of work has no automatic clocking system but nevertheless requires you to ...
Quik Biz-Project Management Templates 3.1
Quik-Biz Project Management Templates - V3.1 TPS of Illinois, Incorporated has created the Quik-Biz Project Management Templates solution to assist individuals and companies with the management of their projects. With over 30 years of combined project management and IT implementation experience ...
