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| SOFTWARE CATEGORIES | NEW DOWNLOADS | SUBMIT SOFTWARE | RSS FEEDS |
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| Jet Service Desk | ||
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Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and doesn't need to install additional platforms and libraries. Additional modules and features: -Events notifying system -Reporting system based on Fast Report 4 -Administrator module -Jet Service Desk Mail Gate -Events notifying system Main module includes integrated notifying system which informs the users about the following events: -new request registration without responsible -new request registration for current user -adding comments and files to the request of current user by clients -approach of... |
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