MAX IVR Studio Features: Performance and Effectiveness: * Call key select menus and ability for caller to enter numbers (data entry). * Unlimited (selectable) out-going messages and menus. * Fully programmable setup with examples.
MAX IVR Studio Features: Performance and Effectiveness: * Call key select menus and ability for caller to enter numbers (data entry). * Unlimited (selectable) out-going messages and menus. * Fully programmable setup with examples. * call transfer (subject to your company PBX features). * call simulator is included so you can test your system off-line. * extended message play on key press including support for wav , GSM and a number of other ormats. * Text-to-Speech voice synthesis as an alternative to recording or importing wav or GSM files. * ability to access any database through ODBC. * support socket programming where can be sent/receive data to/from another PCs. * support broadcasting actions such as send Email, Fax and SMS. * ability to record message or record all the calls. * support any arithmetic operations. * ability to edit the windows registry. * ability to import external files or run other software to process data or report information. Reliability, Scalability, and Flexibility * easy to use, graphical representation of common tape-deck controls, Pull-down menus and extensive on-line help files that greatly * reduce the need for costly user training * visual displays of audio waveforms make it easy to see the effects of editing * open development and editing environment provides choice and flexibility in importing and exporting audio files in a variety of formats import/export functions facilitate the interchange of audio files with other desktop system using WAV and GSM audio files * easy to export IVR tree file and its audio files in only on ZIP file and can import this ZIP file * easy to change the nodes, links colors when design trees or in simulator * easy to edit the properties of each node through the properties panel * easy to create/delete any variable and change its value through the variables panel
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