Defect Tracker 4
Defect Tracker: Change Management / Help Desk / Configuration Management Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. ...
AccessAble Help Desk Professional Edition 2.0
Easily record, udpate and report on support requests and inventory information A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented ...
Asset Navigator 4.0
Network Asset Management, Hardware & Software inventory, Help Desk services Asset Navigator is an integrated Network Asset Management, Inventory and Help Desk suite that delivers a complete automated deployment of network audit. It brings a comprehensive hardware and software inventory, software license compliance, software recognition ...
QUAD Help Desk 2.9
QUAD Help Desk is an easy to use, multi-user, web ready help desk program QUAD Help Desk was designed to be a very simple, easy to learn, easy to use, easy to afford program for customer service. Multi user ready at no additional cost, QUAD Help Desk provides basic functionality that does not require consultants to help you ...
Request Tracker 3.1
Track requests made by customers and create a searchable database of problems. Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done ...
Remote Administrator 2.2
Radmin is the fastest remote control. Ideal for helpdesk, network management. Remote Administrator (Radmin) is the award-winning remote control program that is fast, reliable and secure, which enables you to work on one or more remote computers from your own computer. You see the remote computer desktop displayed either in a window ...
SysMan 3.6.30
Full-featured IT helpdesk and facilities management system IT helpdesk management facility for all service requests - register, allocate to support groups, schedule for completion, update or close, view closed requests, enter activities against open requests, print hard copy worksheets for any request, inventory ...
Responsive Knowledgebase 1.01
Records tech support problems and solutions and lets you retrieve them quickly Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer ...
TechAid ASP 2.1
A time reporting and task tracking system that is accessed from a web browser. TechAid ASP can be used from any computer that can communicate with the web server where the program is installed. TechAid ASP is an Active Server Page program that can be ...
requestXpress 0.5 Beta
requestXpress helps manage software development projects by tracking software bugs/problems/requests as they are reported. requestXpress works with Microsoft award winning MS SQL database that supports simultaneous access by multiple users. requestXpress is a software development management tool that helps you track and manage change requests and bugs for your software projects. requestXpress consists of: - a Microsoft(R) SQL Server database - a Win 32 Client application, and - an ...
SupportWindow Console 1.0
SupportWindow Support Console with Presentation Capability SupportWindow Console accepts incoming connections from multiple SupportWindow Hosts and SupportWindow Services to allow complete remote desktop control, file sharing and Chat. Optional registration of Presentation Mode allows the console operator to ...
Radix 3.1
Multi-faceted Client/Server CRM Software. Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Radix includes several sophisticated ...
ManageEngine ServiceDesk Plus 4.1
Complete HelpDesk & Asset Management software with SLA & purchase management. ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract ...
VersaSRS Help Desk 3.2.2
versaSRS is an advanced, powerful and feature rich 100% browser based Help Desk versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look ...
Desktop Authority 7.05
Desktop Authority enables administrators to remotely manage desktops Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location. Features: Explorer-Style Graphical Interface Comprehensive ...
LIVECHAT ContactCenter 5.0.19
Software for real time online customer service on the website. Livechat ContactCenter 5.0 is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to ...
Freeware HelpDesk CentreDesk Group 3.2.2
Affordable, multi-user help desk applications, that are simple to use CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign ...
Help Desk-99 4.0.162
Easy to use helpdesk software - sensibly priced, two user licence Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many ...
WizAdvisor Professional Advisor 3.0
Online advisor tool: guided selling, product selection or service advisor. The WizAdvisor is an innovative and efficient virtual advisor tool that helps enterprises with a broad product or service range to promote their offers to clients and customers. Thousands of customers have used the intelligent WizAdvisor software ...
SMP Professional edition 12.4.1
Real-time PC inventory management software for IT manager and help desk staffs. Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely ...