Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access ...
I'm OnCall 1.0
I'm OnCall is a secure online help desk management solution that gives you instant, on demand remote control of your customer's PC across the Internet, without the need to pre-install software. You can log in to I'm OnCall from any web browser, to provide ...