CentreDesk Corporate is a multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use.Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Platform
Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista
CentreDesk Corporate is a multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use.Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken.Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to On Hold;Security ensures that only logs assigned to individual technicians can be viewed by them.Provides a flexible workflow.Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm: That the issue has been logged, and the details Log completion Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.A fully functional Parts inventory To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.
Freeware HelpDesk CentreDesk Group 3.2.2
Affordable, multi-user help desk applications, that are simple to use CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign ...
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A fully working trial version can be downloaded from the Download page. Registration costs just $49 ...
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versaSRS HelpDesk 3.2
An advanced, powerful and feature rich web based help desk and customer support system. versaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface. Windows 2000, XP, 2003 Server compatible. An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report ...
