Lokad Call Center Calculator 1.0.1179.0
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your profitability.
Start optimizing staff levels with Lokad Call Center Calculator. Import data from call center applications or from Excel. Easy...
Price: USD $0.00;
File Size: 1479 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
Advanced Call Center 6.0
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.
Advanced Call Center can send call notifications to your pager and voice messages over e-mail. It can also block certain types of...
Price: USD $39.95, EUR 39.95;
File Size: 2384 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 2003, Windows 2000, Windows Vista
ComSmart 3.1
Far more than just a basic telephony utility, ComSmart converts your PC into a complete call processing and call management center. You get all this in one truly unique, integrated, high quality application - a softphone, PIM, call screening system, answering machine, conversation recorder, IVR system, live telephony-recorded audio mixer, message paging system, audio on hold player, powerful autodialer and phone polling tools, and a call logger!
iReferent Light 3.01
Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
Aegis Help Desk 7.12
Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your call center.
Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It will work on Windows and also over the web. It is designed for organizations that does not require the...
Price: USD $559.00;
File Size: 39741 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Go4Customer Call Recording Machine 1.1
Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor call-center agents. Save time and money managing your recordings. Easily save and review recorded conversations. The software is having caller id compatibility
Price: USD $14.95;
File Size: 2662 KB;
Platform: Windows 2000, Windows XP
Dialgo Personal Call Center 2.5
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email (Internet) manipulation. You can connect to the Internet, download and read...
Price: USD $199.00;
File Size: 4545 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
versaSRS HelpDesk 3.2
An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management,...
Price: USD $495.00;
File Size: 11156 KB;
Platform: Windows 2000, Windows XP
TapiRex 1.1
TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server). Any developer can extend the program with its open architecture. A SDK is available from the website. Free Plugins are...
Price: USD $26.90, EUR 19.9;
File Size: 4590 KB;
Platform: Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
CallBlocker 11.0.0.2
Great deals on Caller ID ready modems also available from http://www.callblocker.net/order.htm
This won't tie up any of your telephone lines either. There are one or two configurations that should work for everyone. Free support if you need it.
This software is designed for use in the US only.
Price: USD $32.95;
File Size: 6549 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
VSoft3 3.3
The VSoft Phone is a simple to use internet telephone system that can reduce your call costs. It uses the latest technology to let you make calls to friends, family, and business associates anywhere in the world without any chunky telephone equipment. Put simply, it turns your PC into a telephone.The VSoft Phone utilises a Broadband internet connection to allow a user to make VoIP calls to any phone umber worldwide. VSoft features includes...
Price: USD $0.00;
File Size: 3818 KB;
Platform: Windows XP, Windows 2003
SkypeTransfer 1.0
A great tool designed to enable Skype manual call routing. SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller.
Price: USD $19.99;
File Size: 1198 KB;
Platform: Windows 2000, Windows XP, Windows 2003
The Call Terminator 1.0.2155
The do not call list will NOT stop or even signifigantly reduce unwated calls becuase of the loopholes designed into the system by the FTC. The Call Termiantor actually speaks the name of the caller and automaticlly rejects ANY unwanted call by answering the phone and playing the full disconnected message.
WhoCalls 1.7.0
WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included.
Price: USD $32.00;
File Size: 1387 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Make Call 1.0
Make Call is Alchemy Eye pugin that will make a call using voice modem and play specified sound file when monitored server goes down.
Price: USD $50.00;
File Size: 275 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Red Call Recorder 1.0
Would you like to record phone calls ? 'Red Call Recorder 1.0' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding...
Price: USD $18.00;
File Size: 1795 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Red Call Recorder 1.1
Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding...
Price: USD $22.50;
File Size: 920 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2000
Rander 3.0
Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with even...
Price: USD $149.00;
File Size: 2416 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
fonXL Call Display Screen Saver 1.0.2
The fonXL Call Display Screen Saver turns your computer into a Call Display unit using your computer’s modem.This fully functional, easy-to-use software combines an elegant translucent design with powerful Call Display technology. The screen saver logs incoming calls, allowing to return the calls with a single push of button. Find who was calling by using free Reverse Lookup service.Never miss your call again!
EasyTrack 1.7
EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more.
Price: USD $49.00;
File Size: 3613 KB;
Platform: Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP
DialItNow! 1.2
Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. DialItNow! has been developed to solve this issue. With DialItNow! a phone call is never more then one click away independent of where the number is located. DialItNow is both a stand-alone application and an Outlook plug in. With the Outlook plug in you can call the sender of an email by highlighting the email and press the DialItNow!...
Price: USD $9.95;
File Size: 3906 KB;
Platform: Windows 98, Windows Me, Windows 2000, Windows XP
CleverCell Phone Manager 1.2
CleverCell Phone Manager is an easy-to-use logging, multimedia and synchronization software designed for mobile phones. Every cell phone owner can take advantage of using this software! Program can automatically log and synchronize data of your GSM phone with PC. It also has Multimedia Center for viewing pictures, playing melodies and loading games. Store all your important messages, calls, and phone numbers, not limit yourself to the standard...
Price: USD $24.95;
File Size: 1228 KB;
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
DEKSI HelpDesk 2.1
DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment.
DEKSI HelpDesk strengthens relationships between an organization and its...
Price: USD $495.00;
File Size: 11723 KB;
Platform: Linux, Windows NT, Windows 2000, Windows XP
Request Tracker 3.1
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print...
Price: USD $149.00;
File Size: 4807 KB;
Platform: Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP
phulmonty 1.1.3
PHULmonty integrates the following functions to aid in business operations, and CRM:
Order Entry
Account and payment on account management
Order invoices and Account Statements
A real time online Sales Monitor (see sales totals changes as they occur)
Sales reports, by product, customer, and sales representatives
Call Center with issue management and reporting
Product Inventory management
System Administration functions
...
Price: USD $89.00;
File Size: 13671 KB;
Platform: Windows, Windows 95, Windows 98, Windows NT, Windows XP
WhoCalls 2.0.2
WhoCalls will use your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID=calling line identity or CLIP=calling line identification presentation) is a telephone service that transmits the caller's number to the called party's telephone equipment during the ringing signal or when the call is being set up but before the call is...
Price: USD $15.00;
File Size: 2364 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
WhoCalls Caller ID detection 2.0.5
WhoCalls will use your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID=calling line identity or CLIP=calling line identification presentation) is a telephone service that transmits the caller's number to the called party's telephone equipment during the ringing signal or when the call is being set up but before the call is...
Price: USD $20.00;
File Size: 2677 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
Call Display Screensaver 1.03
Program replaces standard unuseful Windows' screensaver. When call is received, program will ring through sound card, show name and number and log a call. Besides that, program will show current day and time on a screen.
Price: USD $0.00;
File Size: 28 KB;
Platform: Windows 95, Windows 98, Windows 2000
Voice Call 4.2
Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone.
Calls are logged with date, time,...
Price: USD $35.00;
File Size: 1815 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Call411 1.0
Call411 is a free and simple to use Call Display application. It features automatic caller's number and name identification, customizable ringtones, and speech call announce with talking Caller ID. Call411 has a built-in phone book and call-back feature. Call411 supports any voice or data/fax modem.
In order to identify incoming calls, you need to be a subcriber of Call Display service, sometimes referred as Caller ID.
Call Display is a...
Price: USD $0.00;
File Size: 536 KB;
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
