Lokad Call Center Calculator 1.0.1179.0
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your profitability.
Start optimizing staff levels with Lokad Call Center Calculator. Import data from call center applications or from Excel. Easy...
Price: USD $0.00;
License: Freeware
File Size: 1479 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
Advanced Call Center 6.0
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.
Advanced Call Center can send call notifications to your pager and voice messages over e-mail. It can also block certain types of...
Price: USD $39.95, EUR 39.95;
License: Shareware (Free to Try)
File Size: 2384 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 2003, Windows 2000, Windows Vista
PrettyMay Call Center for Skype 3.5.0.185
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well.
Price: USD $200.00;
License: Shareware (Free to Try)
File Size: 8174 KB;
Platform: Windows Me, Windows, Windows NT, Windows XP, Windows Vista
iReferent Light 3.01
Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
Aegis Help Desk 7.12
Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your call center.
Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It will work on Windows and also over the web. It is designed for organizations that does not require the...
Price: USD $559.00;
License: Shareware (Free to Try)
File Size: 39741 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Go4Customer Call Recording Machine 1.1
Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor call-center agents. Save time and money managing your recordings. Easily save and review recorded conversations. The software is having caller id compatibility
Price: USD $14.95;
License: Shareware (Free to Try)
File Size: 2662 KB;
Platform: Windows 2000, Windows XP
Dialgo Personal Call Center 2.5
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email (Internet) manipulation. You can connect to the Internet, download and read...
Price: USD $199.00;
License: Shareware (Free to Try)
File Size: 4545 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
versaSRS HelpDesk 3.2
An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management,...
Price: USD $495.00;
License: Shareware (Free to Try)
File Size: 11156 KB;
Platform: Windows 2000, Windows XP
phulmonty 1.1.3
PHULmonty integrates the following functions to aid in business operations, and CRM:
Order Entry
Account and payment on account management
Order invoices and Account Statements
A real time online Sales Monitor (see sales totals changes as they occur)
Sales reports, by product, customer, and sales representatives
Call Center with issue management and reporting
Product Inventory management
System Administration functions...
Price: USD $89.00;
License: Freeware
File Size: 13671 KB;
Platform: Windows, Windows 95, Windows 98, Windows NT, Windows XP
TapiRex 1.1
TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server). Any developer can extend the program with its open architecture. A SDK is available from the website. Free Plugins are...
Price: USD $26.90, EUR 19.9;
License: Shareware (Free to Try)
File Size: 4590 KB;
Platform: Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Axon Virtual PBx System 2.01
Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology.
Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all...
Price: USD $0.00;
License: Freeware
File Size: 408 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 2003, Windows 2000
4PSA VoipNow Express 1.6.2
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, call centers, SMB's and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a company office.4PSA VoipNow Express free edition offers standard PBX features and supports up to ten phone extensions, while Professional edition offers increased...
The Call Terminator 1.0.2155
The do not call list will NOT stop or even signifigantly reduce unwated calls becuase of the loopholes designed into the system by the FTC. The Call Termiantor actually speaks the name of the caller and automaticlly rejects ANY unwanted call by answering the phone and playing the full disconnected message.
NALENND NPA NXX Rate Center Edition 3.00
NALENND North American Local Exchnage NPA NXX Database Rate Center Edition. Rate Center is the telecom industry term used to identify a telephone local exchange service area. You can use this data to identify all active NPA NXX combinations, what areas they serve, what LATA are they in, who is the carrier and more.This data set contains NPA NXX terminating point geography and associated information. It is suitable for use in many environments...
Basic Facts Bingo 1.0.4107
Make learning and reviewing the basic arithmetic facts and operations an enjoyable task and an effective learning experience with Basic Facts Bingo. Easily generate random bingo cards with basic addition, subtraction, multiplication, and division questions.
The built-in random generator ensures that every bingo card is different. The cards are printed on sheets with as many as nine bingo cards to a sheet. The multiple cards can then be...
Price: USD $0.00;
License: Freeware
File Size: 1961 KB;
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
SkypeTransfer 1.0
A great tool designed to enable Skype manual call routing. SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller.
Price: USD $19.99;
License: Shareware (Free to Try)
File Size: 1198 KB;
Platform: Windows 2000, Windows XP, Windows 2003
Make Call 1.0
Make Call is Alchemy Eye pugin that will make a call using voice modem and play specified sound file when monitored server goes down.
Price: USD $50.00;
License: Shareware (Free to Try)
File Size: 275 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Red Call Recorder 1.0
Would you like to record phone calls ? 'Red Call Recorder 1.0' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding...
Price: USD $18.00;
License: Shareware (Free to Try)
File Size: 1795 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Red Call Recorder 1.1
Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding...
Price: USD $22.50;
License: Shareware (Free to Try)
File Size: 920 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2000
CallBlocker 11.0.0.2
Great deals on Caller ID ready modems also available from http://www.callblocker.net/order.htm
This won't tie up any of your telephone lines either. There are one or two configurations that should work for everyone. Free support if you need it.
This software is designed for use in the US only.
Price: USD $32.95;
License: Shareware (Free to Try)
File Size: 6549 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
WhoCalls 1.7.0
WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included.
Price: USD $32.00;
License: Shareware (Free to Try)
File Size: 1387 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
DialItNow! 1.2
Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. DialItNow! has been developed to solve this issue. With DialItNow! a phone call is never more then one click away independent of where the number is located. DialItNow is both a stand-alone application and an Outlook plug in. With the Outlook plug in you can call the sender of an email by highlighting the email and press the DialItNow!...
Price: USD $9.95;
License: Shareware (Free to Try)
File Size: 3906 KB;
Platform: Windows 98, Windows Me, Windows 2000, Windows XP
Rander 3.0
Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with even...
Price: USD $149.00;
License: Shareware (Free to Try)
File Size: 2416 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
TRx Call Recorder Windows CE 4.11
TRx is a phone call recording program for Pocket PCs and Smartphones. This phone recording software allows you to manually or automatically record telephone calls on your portable device.Designed to help you meet legal call recording requirements for business the TRx phone recorder is simple to install and easy to use and you'll be ready to record telephone calls in just minutes.
TRx Features
~Save recordings as wave or gsm files...
Price: USD $19.40;
License: Shareware (Free to Try)
File Size: 1390 KB;
Platform: Windows CE, Pocket PC
Call Display Screensaver 1.03
Program replaces standard unuseful Windows' screensaver. When call is received, program will ring through sound card, show name and number and log a call. Besides that, program will show current day and time on a screen.
Price: USD $0.00;
License: Freeware
File Size: 28 KB;
Platform: Windows 95, Windows 98, Windows 2000
WhoCalls 2.0.2
WhoCalls will use your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID=calling line identity or CLIP=calling line identification presentation) is a telephone service that transmits the caller's number to the called party's telephone equipment during the ringing signal or when the call is being set up but before the call is...
Price: USD $15.00;
License: Shareware (Free to Try)
File Size: 2364 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
Auto Dialer Pro3 3.7
Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys ** church and community announcements ** telemarketers and sales leads ** fund raising ** political campaigning ** engineers testing remote equipment *Features:consecutively dials numbers from a phone list; automatically plays prerecorded message...
Price: USD $53.00;
License: Shareware (Free to Try)
File Size: 2530 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows 2000, Windows XP
Request Tracker 3.1
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print...
Price: USD $149.00;
License: Shareware (Free to Try)
File Size: 4807 KB;
Platform: Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP
PhoneTray Dialup 2.21 R2
Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up to connect to the internet!
PhoneTray Dialup allows you to receive and screen phone calls while you are online. The program uses your V.92 modem and Call Waiting service from your phone company to detect an incoming call. If you have Caller ID on Call Waiting, also called Call Waiting ID or Visual Call Waiting, PhoneTray...
Price: USD $14.95;
License: Shareware (Free to Try)
File Size: 1264 KB;
Platform: Windows 2000, Windows XP, Windows 2003
WhoCalls Caller ID detection 2.0.5
WhoCalls will use your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID=calling line identity or CLIP=calling line identification presentation) is a telephone service that transmits the caller's number to the called party's telephone equipment during the ringing signal or when the call is being set up but before the call is...
Price: USD $20.00;
License: Shareware (Free to Try)
File Size: 2677 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
