The Help Desk Toolkit 2.5
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest...
Price: USD $199.00;
License: Shareware (Free to Try)
File Size: 4385 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows CE, PDA
Cool Desk 3.87
Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them. The desktop manager window has a skinnable interface and allows you to switch from one desktop to another with a single mouse click. You can easily minimize, maximize, close, move from one desktop to another and even drop windows to the system tray area...
Price: USD $24.95;
License: Shareware (Free to Try)
File Size: 1045 KB;
Platform: Windows 95, Windows 98, Windows NT, Windows 2000
Web Help Desk Software for Mac OS X 9.1.10
The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Key Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service...
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 55296 KB;
Platform: Mac OSX, Linux
Web Help Desk Software for Windows 9.1.10
The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Key Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web...
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 80896 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 2003, Windows 2000
Help Desk
Help Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
Inventory Manager Lite 1.0
Inventory Manager is a FREE Help Desk and Network Inventory Management program is purpose built to help network administrators and help desk staff to more easily manage the hardware, software and activity on their networks.
A company's network may consist of computers, printers, hubs, scanners, digitizers, and any number of other peripheral devices, along with the associated operating systems and application software. Managing this...
Price: USD $0.00;
License: Freeware
File Size: 15081 KB;
Platform: Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP
Assistance Desk 1.4
Assistance Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
CSMD (Computerised Sound Mixing Desk) 1.12
Allows Playlists to be setup on each side of the desk and mixed together as you would with a real mixing desk. Also allows you to record the output. Desgined to keep costs down. Looks and feels like a real mixing desk.
Price: USD $0.00;
License: Demo
File Size: 1 KB;
Platform: Windows 98, Windows Me, Windows 2000, Windows XP
Info Desk 1.4
Info Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
Aegis Help Desk 7.12
Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your call center.
Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It will work on Windows and also over the web. It is designed for organizations that does not require the...
Price: USD $559.00;
License: Shareware (Free to Try)
File Size: 39741 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Twilight Utilities Desk Switcher 2.1
Give yourself more room on your 2K/XP desktop with this handy desktop manager. Switch instantly between virtual desktops with simple key strokes or use the mouse. Never run out of desktop space again! Each desktop can have its own unique wallpaper to help you better navigate.
Price: USD $14.95;
License: Shareware (Free to Try)
File Size: 534 KB;
Platform: Windows 2000, Windows XP, Windows 2003
versaSRS HelpDesk 3.2
An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management,...
Price: USD $495.00;
License: Shareware (Free to Try)
File Size: 11156 KB;
Platform: Windows 2000, Windows XP
AccessAble Help Desk Professional Edition 2.0
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
VersaSRS Help Desk 3.2.2
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology....
Price: USD $99.00;
License: Demo
File Size: 24297 KB;
Platform: Windows 2000, Windows XP, Windows 2003
LBE Free Helpdesk 2.5
(FREE) Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators.
Defect Tracker 4
Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.
Web Help Desk - Mac OS X Server Install 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution!
Say "good bye" to your current,...
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 52224 KB;
Platform: Mac OSX
Web Help Desk (Windows Server Install) 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution!
Say "good bye" to your current,...
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 77824 KB;
Platform: Windows XP, Windows Vista
AET Help Desk 3.0
AET Help Desk is a web based help desk system designed for multiple purposes.Excellent for support-, sales- and information- staff to manage and present information.Complete with case/ticket tracking. Database system consisting of MySQL (installed simultaniously).Easy to install, browse and administrate.Easy and powerful expansion is done trough adding new categorys.The front end features Q and A:s, manuals, files and documents in a oraganized...
Price: USD $299.00;
License: Shareware (Free to Try)
File Size: 8313 KB;
Platform: Windows NT, Windows, Windows 2000, Windows XP
Network Inventory Manager 3.0.11.5
Network Inventory Manager is a tool that helps network administrators
and help desk staff to more easily manage their networks.
Network Inventory Manager 3.0 can store your inventory information in MSDE, MSSQL Server 7.0 and MS Access 2000 database formats. The program includes a highly customizable interface and a sophisticated reporting module, allowing you to manage the equipment and softare on your network, deal with any troubles...
Price: USD $195.00;
License: Shareware (Free to Try)
File Size: 33982 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
PerfectDesk ScreenSaver 7
PerfectDesk 7.0 is a state of the art and technology screensaver that uses your computer power to show photos on your virtual 3D desk. This is the next generation of screensavers. With PerfectDesk 7.0 you can select your favourite photos and watch them on your monitor in a spectacular view. Just sit back and relax, while the selected photos are being shown on your virtual desk. This is totally customizable screensaver so you can set your colo...
Price: USD $14.95;
License: Shareware (Free to Try)
File Size: 4282 KB;
Platform: Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003
QUAD Help Desk 2008 1.0
QUAD Help Desk was designed to be a very simple, easy to learn, easy to use, easy to afford program for customer service. Multi user ready at no additional cost, QUAD Help Desk provides basic functionality that does not require consultants to help you install and learn the program. Your CSRs will be able to quickly record, search, update and report on calls about your products or services within minutes of installation. A fully functional 30...
Price: USD $379.00;
License: Shareware (Free to Try)
File Size: 11031 KB;
Platform: Windows 98, Windows, Windows NT, Windows 2000, Windows XP
QUAD Help Desk 2.9
QUAD Help Desk was designed to be a very simple, easy to learn, easy to use, easy to afford program for customer service. Multi user ready at no additional cost, QUAD Help Desk provides basic functionality that does not require consultants to help you install and learn the program. Your CSRs will be able to quickly record, search, update and report on calls about your products or services within minutes of installation. In addition, if you...
Price: USD $129.00;
License: Shareware (Free to Try)
File Size: 3795 KB;
Platform: Windows, Windows 98, Windows NT, Windows XP
Jock Desk Master 2.1
Jock Desk is a broadcast radio content manager. Prep Bits, Weather, Promos, PSAs, Slogan Lines and MoreYou can also purchase the Administrator version for use with the Master version through your LAN. Visit www.jockdesk.com for more details.
The Auction Help Desk 1.0.0.0
The auction help desk search tool allows you to view and search the entire auction help desk from your desktop.
Price: USD $0.00;
License: Freeware
File Size: 538 KB;
Platform: Windows 98, Windows, Windows Me, Windows 2000, Windows XP
DeskMarker 1.9.7
Desk Marker allows to draw on windows with different pensize and color. The visual controls mode allows to mark visual controls like buttons and forms. With the transparency option you can colorize the visual controls. In the freehand mode the pen marker follows your mouse. For all operations like draw and delete are user-defined hotkeys available for easy switching. Desk Marker is specially designed for computer schools or any other operation...
Price: USD $0.00;
License: Freeware
File Size: 1460 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Help Desk for IIS 2.1
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser.Open support requests via login or send an email to create a support ticket.Help Desk for IIS gives you the ability to improve productivity of your...
Price: USD $199.00;
License: Shareware (Free to Try)
File Size: 4208 KB;
Platform: Windows NT, Windows, Windows 2000, Windows XP
Desk Drop Jr 1.00
DESK DROP is a fast paced arcade game where the objective is to match up three similar tiles by moving and rotating them vertically as they drop from the top of the game board. Quick thinking and strategy is a must in Desk Drop to reach really high scores. The game is both addictive and fun for all ages. The top ten scoreboard records the Desk Drop Champions. Are you up to the challenge?
Price: USD $0.00;
License: Freeware
File Size: 560 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
SupportPortal 3.0
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: -...
Price: USD $275.00;
License: Demo
File Size: 2832 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000, Linux
System Monitoring Protocol (SMP) 7
Automatic PC inventory management software. You can examine your hundreds or thousands of client PCs. hardware and software automatically, track hardware modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues.
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 1025 KB;
Platform: Windows NT
