LBE Free Helpdesk 2.5
(FREE) Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators.
LBE Web Helpdesk 4.0.129
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way...
Price: USD $950.00;
License: Shareware (Free to Try)
File Size: 2304 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
Active Web Helpdesk 2
Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and...
Price: USD $749.00;
License: Demo
File Size: 520 KB;
Platform: Windows 2000, Windows XP
HelpDesk for Outlook and SharePoint 1.3
HelpDesk for Outlook and SharePoint connects Outlook and SharePoint and takes advantage of the best of the two Microsoft products. This new help desk application from kalmstrom.com Outlook Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint, which is an environment that Microsoft is favoring...
Price: USD $820.00, EUR 500;
License: Shareware (Free to Try)
File Size: 3406 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
Cerberus Helpdesk 2.4.0
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more.
Price: USD $199.00;
License: Commercial
File Size: 3798 KB;
Platform: Windows NT, Windows 2000, Windows XP, Linux
CallTrackIT 1.0.5
CallTrackIT is a multi-user helpdesk package that enables you to fully manage, and track, all your helpdesk calls. It’s simple to operate and understand, yet fully capable with open call monitoring, customisable call searching and reporting, statistical information and built-in administrator functions to control your helpdesk privileges. This application, written in Visual Basic 6.0, is fully operational without the need of additional...
Price: USD $49.95;
License: Shareware (Free to Try)
File Size: 0 KB;
Platform: Windows 95, Windows, Windows 2000, Windows 98, Windows Me
FastRequest HelpDesk 7.0.4
FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one.
FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List…).
You can create your own service requests form customized within a few minute without any programming. Customized or personalized your forms are easily. You...
Price: USD $179.00;
License: Shareware (Free to Try)
File Size: 48019 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows 2003, Windows 2000
Templates for the Fashion Helpdesk 1.00
Use Microsoft's Outlook as powerful Helpdesk for customer queries at Clothing companies. One receives a specified structure with the typical subjects that occur in customer queries Clothing companies, accompanied by ideas for text modules that normally can be sorted into these helpdesk areas. The Add-in for the ReplyButler helps you at the creation / keeping of the text modules for Fashion topics for the helpdesk. All suggestions for written...
Price: USD $0.00;
License: Freeware
File Size: 246 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP
Jitbit HelpDesk 3.6.3
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.
Tight...
Price: USD $299.00;
License: Demo
File Size: 542 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
Templates for the Hotel Helpdesk 1.00
Try Microsoft Outlook as great helpdesk for customer mails at Hotel- / Pensions. You'll get a specified structure with the most common headlines that happen in customer mails Hotel- / Pensions, accompanied by tips for boilerplates that often can be expected in these Support categories. All text ideas already have bilingual subjects / were tagged with small images to find them more easy. This structure can easily be used in Microsoft Outlook...
Price: USD $0.00;
License: Freeware
File Size: 245 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP
IntelyAudit 1.0
IntelyAudit Audit Software is corporate audit management tool that helps corporate staff and auditors to conduct auditing operations efficiently and effectively. It transforms manual or non-integrated audit processes to seamlessly integrated operations. IntelyAudit covers broad range of audit categories like IRS tax audit, sales tax audit, internal audit, compliance audit, performance audit, audit planning, internal audit, and risk management...
Price: USD $99.95;
License: Shareware (Free to Try)
File Size: 0 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Atelier Web Remote Commander 6.0
Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation.
AWRC provides lots of powerful tools for remote management and audit. With such tools you will be able to perform operations on the remote system that privileged remote interactive
users...
Price: USD $59.95;
License: Shareware (Free to Try)
File Size: 2555 KB;
Platform: Windows XP, Windows NT, Windows 2003, Windows 2000, Windows Vista
Templates for the Secretary Helpdesk 1.00
Try Microsoft Outlook as great helpdesk for customer mails at Office assistants / registries. You'll get a specified structure with the most common headlines that happen in customer mails Office assistants / registries, accompanied by tips for boilerplates that often can be expected in these Support categories. All text ideas already have bilingual subjects / were tagged with small images to find them more easy. This structure can easily be...
Price: USD $0.00;
License: Freeware
File Size: 246 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP
LanHelpdesk 05.18.04
This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information about the user and...
Price: USD $395.00;
License: Shareware (Free to Try)
File Size: 5490 KB;
Platform: Windows NT, Windows 2000, Windows XP
EasyDesk helpdesk 1.1
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyTrack is an extremely reasonably priced...
Price: USD $49.00;
License: Shareware (Free to Try)
File Size: 4882 KB;
Platform: Windows CE, Windows 2003, Windows XP, Windows 2000
Doc061 1
Doc061 is software to help systems auditors in their work. You can plan, keep records, and print reports. It has useful checklists (paragraphs of standards, etc). There are many ways to tailor Doc061 to what you want. You can prepare an Audit Programme; you can keep the records of your audit; you can print your Audit Plan, print an Audit Timetable, and print your Audit Report. Doc061 is coded in a programming language called Java. Doc061...
Price: USD $128.00;
License: Shareware (Free to Try)
File Size: 1266 KB;
Platform: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Linux, Windows CE
EasyTrack 1.7
EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more.
Price: USD $49.00;
License: Shareware (Free to Try)
File Size: 3613 KB;
Platform: Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP
Desktop Pinger 1.2
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away.
Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support away from your PC.
Price: USD $0.00;
License: Freeware
File Size: 318 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
Network Auditor 3.0.11.5
Network Auditor allows you to scan the machines on your network, to determine what hardware and software is installed on these machines, and then to add these machines to a database. This database constitutes your Network Inventory.Network Auditor can also compare the hardware and software that it finds on machines against what you have recorded in your inventory and alert you of changes (for example, if a piece of hardware stops working or if...
Price: USD $495.00;
License: Shareware (Free to Try)
File Size: 148 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Free PC Audit 1.2
Free PC Audit is a freeware system, hardware and software information tool. It extracts details of all components of the PC, shows installed software with version and product key. Free PC Audit does not require installation and can be used as a portable application. It can be run from a removable storage device such as a CD-ROM drive, USB flash drive, flash card, or floppy disk.
Price: USD $0.00;
License: Freeware
File Size: 966 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 2003, Windows 2000
LBE Desktop Helpdesk 4.0.182
Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an...
Price: USD $900.00;
License: Shareware (Free to Try)
File Size: 4511 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
ENT Server Corporate Edition 1.3.14
Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Built using industrial strength MS SQL Server 2000 databases, Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and...
Price: USD $895.00;
License: Commercial
File Size: 107061 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
ENT Server (Desktop Edition) 1.3.14
Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Built using industrial strength MS SQL Server 2000 databases, Enterprise Server provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside...
Price: USD $395.00;
License: Commercial
File Size: 86848 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
DEKSI HelpDesk 2.1
DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment.
DEKSI HelpDesk strengthens relationships between an organization and its...
Price: USD $495.00;
License: Shareware (Free to Try)
File Size: 11723 KB;
Platform: Linux, Windows NT, Windows 2000, Windows XP
EMCO RemoteAudit 2.0
EMCO RemoteAudit 2.0 collects installed software and hardware information fromMicrosoft Network with export options to Access Excel Html and XML.It is a read-only operation, nothing is written until exporting the collected data. FETCH NEW function that detects all computers added to the Network.
Green Desktiny 2.3.1
Green Desktiny is a web based helpdesk software that professionally designed for your daily customer support. New version 2.3.1 has come with many added features and enhancements. Browsing tickets are now provide many filter options, Quick Filter, Multi Quick Reply (with predefined reply), Flag, Close, Lock, Move Department, Merge Tickets, Purge Attachments and Move Trash. All these actions available inside this Tickets Browse with an...
Price: USD $89.00;
License: Commercial
File Size: 2958 KB;
Platform: Windows NT, Windows, Windows 2000, Windows XP, Windows Vista
HelpBox 3.6
HelpBox is a 100% webbased helpdesk solution that assists in managing all incoming service requests and support calls. HelpBox helps assign these requests and calls to different resources according to priority, problem type and technical skills. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is Web-based, it...
Price: USD $695.00;
License: Shareware (Free to Try)
File Size: 63858 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000, Windows Vista
ActiveXperts Helpdesk System 2.0
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to improve response times to customers and improve accuracy of the...
Price: USD $1195.00;
License: Shareware (Free to Try)
File Size: 4391 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
DEKSI Network Audit 3.0
DEKSI Network Audit provides a complete software and hardware inventory of all your network p.c.'s. DEKSI Network Audit is an extremely powerful, feature rich, advanced, but easy to use software system designed to provide network administrators with comprehensive and detailed reporting on all the software and hardware inventory installed on your networked computers. You can view the Information remotely, generate a variety of different...
Price: USD $299.00;
License: Shareware (Free to Try)
File Size: 3164 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
OmniAudit 1.5.7
OmniAudit automatically and transparently tracks changes to data in any column of any table in your Microsoft SQL Server 7.0 or 2000 databases. You decide which tables and columns to audit; OmniAudit automatically generates triggers to maintain an audit trail of all inserts, updates, and deletes made to that data. OmniAudit is a completely server-side solution which requires no modifications to any client software.
