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Web Help Desk Software for Mac OS X 9.1.10
The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service...

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 55296 KB;
Platform: Mac OSX, Linux





Screenshot of Web Help Desk Software for Windows Web Help Desk Software for Windows 9.1.10
The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web...

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 80896 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 2003, Windows 2000
No Screenshot The Help Desk Toolkit 2.5
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest...

Price: USD $199.00;   License: Shareware (Free to Try)   File Size: 4385 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows CE, PDA
 
No Screenshot Aegis Help Desk 7.12
Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your call center. Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It will work on Windows and also over the web. It is designed for organizations that does not require the...

Price: USD $559.00;   License: Shareware (Free to Try)   File Size: 39741 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Screenshot of Web Help Desk - Mac OS X Server Install Web Help Desk - Mac OS X Server Install 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current,...

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 52224 KB;
Platform: Mac OSX
Screenshot of Web Help Desk (Windows Server Install) Web Help Desk (Windows Server Install) 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current,...

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 77824 KB;
Platform: Windows XP, Windows Vista
No Screenshot Help Desk
Help Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.

Price: USD $190.00;   License: Commercial   File Size: 221 KB;
Platform: Unknown
 
No Screenshot Help Desk for IIS 2.1
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser.Open support requests via login or send an email to create a support ticket.Help Desk for IIS gives you the ability to improve productivity of your...

Price: USD $199.00;   License: Shareware (Free to Try)   File Size: 4208 KB;
Platform: Windows NT, Windows, Windows 2000, Windows XP
 
Screenshot of Jitbit HelpDesk Jitbit HelpDesk 3.6.3
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. Tight...

Price: USD $299.00;   License: Demo   File Size: 542 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
No Screenshot AET Help Desk 3.0
AET Help Desk is a web based help desk system designed for multiple purposes.Excellent for support-, sales- and information- staff to manage and present information.Complete with case/ticket tracking. Database system consisting of MySQL (installed simultaniously).Easy to install, browse and administrate.Easy and powerful expansion is done trough adding new categorys.The front end features Q and A:s, manuals, files and documents in a oraganized...

Price: USD $299.00;   License: Shareware (Free to Try)   File Size: 8313 KB;
Platform: Windows NT, Windows, Windows 2000, Windows XP
 
No Screenshot Assistance Desk 1.4
Assistance Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.

Price: USD $190.00;   License: Commercial   File Size: 221 KB;
Platform: Unknown
 
Screenshot of CSMD (Computerised Sound Mixing Desk) CSMD (Computerised Sound Mixing Desk) 1.12
Allows Playlists to be setup on each side of the desk and mixed together as you would with a real mixing desk. Also allows you to record the output. Desgined to keep costs down. Looks and feels like a real mixing desk.

Price: USD $0.00;   License: Demo   File Size: 1 KB;
Platform: Windows 98, Windows Me, Windows 2000, Windows XP
No Screenshot Info Desk 1.4
Info Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.

Price: USD $190.00;   License: Commercial   File Size: 221 KB;
Platform: Unknown
 
Screenshot of SupportPortal SupportPortal 3.0
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: -...

Price: USD $275.00;   License: Demo   File Size: 2832 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000, Linux
Screenshot of VersaSRS Help Desk VersaSRS Help Desk 3.2.2
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology....

Price: USD $99.00;   License: Demo   File Size: 24297 KB;
Platform: Windows 2000, Windows XP, Windows 2003
No Screenshot versaSRS HelpDesk 3.2
An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management,...

Price: USD $495.00;   License: Shareware (Free to Try)   File Size: 11156 KB;
Platform: Windows 2000, Windows XP
No Screenshot AccessAble Help Desk Client Server 2.59
A comprehensive windows and web based help desk system. Utilizes MS SQL Server on the back end. Easily record, update, and report on support requests and inventory data. The web interface consists of a combination of .asp and .html tempates. Both the windows and web applications are included in the site license. Registered users receive additional web styles.

Price: USD $599.00;   License: Shareware (Free to Try)   File Size: 5843 KB;
Platform: Windows 98, Windows, Windows 2000, Windows XP
 
Screenshot of JiJiTechnologies Password Reset JiJiTechnologies Password Reset 3.1.2
JiJiTechnologies Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity. Features: 1. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal...

Price: USD $0.00;   License: Freeware   File Size: 4175 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
Screenshot of AccessAble Help Desk Pro Edition AccessAble Help Desk Pro Edition 2.55
AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and...

Price: USD $499.00;   License: Shareware (Free to Try)   File Size: 26935 KB;
Platform: Windows 2000, Windows XP
No Screenshot AccessAble Help Desk Professional Edition 2.0
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

Price: USD $499.00;   License: Shareware (Free to Try)   File Size: 11045 KB;
Platform: Unknown
No Screenshot LBE Free Helpdesk 2.5
(FREE) Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators.

Price: USD $0.00;   License: Freeware   File Size: 2331 KB;
Platform: Unknown
 
Screenshot of Defect Tracker Defect Tracker 4
Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.

Price: USD $20.00;   License: Commercial   File Size: 455 KB;
Platform: Unknown
No Screenshot Web Based Helpdesk Add-In for MS Outlook 5.9.337
A web based help desk solution add-in for MS Outlook for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so reduces overall costs. Quick to install & simple to deploy into your existing infrastructure. Free 14-day trial.

Price: USD $245.00;   License: Shareware (Free to Try)   File Size: 637 KB;
Platform: Windows NT, Windows, Windows 2000, Windows XP
 
Screenshot of BridgeTrak Help Desk Software BridgeTrak Help Desk Software 7.0 Build 167
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are...

Price: USD $995.00;   License: Demo   File Size: 46207 KB;
Platform: Windows XP, Windows 2003, Windows 2000
Screenshot of BridgeTrak Help Desk Software BridgeTrak Help Desk Software 7.0 Build 153
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are...

Price: USD $995.00;   License: Demo   File Size: 44682 KB;
Platform: Windows 2000, Windows XP, Windows 2003
Screenshot of HelpBox HelpBox 3.6
HelpBox is a 100% webbased helpdesk solution that assists in managing all incoming service requests and support calls. HelpBox helps assign these requests and calls to different resources according to priority, problem type and technical skills. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is Web-based, it...

Price: USD $695.00;   License: Shareware (Free to Try)   File Size: 63858 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000, Windows Vista
No Screenshot Desk Doctor Low Resolution Win 1.3.1
Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body that show even first signs of a problem and even before you feel them.With Desk Doctor you make regular assessments of your entire upper body using orthopedic tests right at your desk....

Price: USD $129.00;   License: Shareware (Free to Try)   File Size: 22528 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP
 
No Screenshot DEKSI HelpDesk 2.1
DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment. DEKSI HelpDesk strengthens relationships between an organization and its...

Price: USD $495.00;   License: Shareware (Free to Try)   File Size: 11723 KB;
Platform: Linux, Windows NT, Windows 2000, Windows XP
Screenshot of Mouse Tracks 2007 Mouse Tracks 2007 6.08
Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend most of your time working with, weekly work reports, etc. You can set different priority levels for tickets, and assign them to the appropriate...

Price: USD $345.00;   License: Shareware (Free to Try)   File Size: 18471 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
No Screenshot Desk Doctor Low Resolution OSX 1.3.1
Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body that show even first signs of a problem and even before you feel them.With Desk Doctor you make regular assessments of your entire upper body using orthopedic tests right at your desk....

Price: USD $129.00;   License: Shareware (Free to Try)   File Size: 29696 KB;
Platform: Unknown
 
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