KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder.
No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching. Articles can be published to .htm files and expandable index created automatically.
Works stand-alone or with the information sharing and support handling application Public Folder HelpDesk for Outlook from kalmstrom.nu Outlook Solutions.
Features:
Knowledge base available right inside Outlook, an environment that users already know
No new client installation
Off-line possibilities
Rich text, html and attached files
Full text searching
Drop-down combo boxes for Problem category and type
Save articles as .htm files
Fully featured download – only constrained by a nag screen.
Works with all versions of Microsoft Outlook
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