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Trouble Ticketing System

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No Screenshot JumpBox for the OTRS Trouble Ticketing System 1.1.5
OTRS is an Open Source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. OTRS is well known for being painful to install, but you'll never know it when you use a JumpBox. It's one click and about 2 minutes to having a...
Price: USD $299.00;   License: Shareware (Free to Try)   File Size: 194560 KB;
Platform: Mac OS X 10.5 Intel, Mac OS X 10.5 PPC

Trouble - Ticketing - Ticketing System - Tribal Trouble - Gink In Trouble - Trouble Calls
Screenshot of TicketAxis - Trouble Ticketing Software TicketAxis - Trouble Ticketing Software 1.0.1
TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords, viewing reports based...
Price: USD $0.00;   License: Demo   File Size: 2304 KB;
Platform: Windows 2000, Windows, Windows 2003

No Screenshot BugIn' Ticketing System 0.65
BugIn' is a lightweight PHP4/ADODB (MySQL and PostgreSQL tested) bug/ticket/issue tracking system.

Price: USD $0.00;   License: Freeware   File Size: 466 KB;
Platform: Windows, Mac, Linux

Screenshot of Request Commander Request Commander 1.0
Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy. Request Commander offers quick information adding that received by phone or email.

Price: USD $30.00;   License: Shareware (Free to Try)   File Size: 1229 KB;
Platform: W-------,

User - Tracks - Requests - Tracking User - Trouble Ticketing System - User Requests
No Screenshot ManageEngine SupportCenter Plus 6.5
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.Trouble Ticketing Automatically convert the emails sent to Help Desk...

Price: USD $0.00;   License: Freeware   File Size: 32060 KB;
Platform: Windows 2000, Windows, Windows XP

Contact Management - Knowledge Base - Workflow Management - Customer Support Software - Trouble Ticketing System - Service Level Agreement - Request Tracking - Customer Service Management Software - Self Service Portal - Sla Violation Tracking
Screenshot of ManageEngine SupportCenter Plus ManageEngine SupportCenter Plus 7
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.Trouble Ticketing Automatically convert the emails sent to Help Desk...

Price: USD $0.00;   License: Freeware   File Size: 33597 KB;
Platform: Windows 2000, Windows, Windows XP, Windows 2003, Linux

Contact Management - Knowledge Base - Workflow Management - Customer Support Software - Trouble Ticketing System - Service Level Agreement - Request Tracking - Customer Service Management Software - Self Service Portal - Sla Violation Tracking
Screenshot of Information Resource Manager Information Resource Manager 1.6.b3
IRM is a Web-based asset tracking and trouble ticketing system built for IT departments and helpdesks. It keeps detailed information on both hardware and software, including each computer and network device in your organization.

Price: USD $0.00;   License: Freeware   File Size: 2315 KB;
Platform: Windows, Mac, Linux

Screenshot of Ticket System Editor Ticket System Editor 1.4
Ticket System Editor software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.

Price: USD $190.00;   License: Commercial   File Size: 221 KB;
Platform: W---L---,

No Screenshot Assistance Desk 1.4
Assistance Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.

Price: USD $190.00;   License: Commercial   File Size: 221 KB;
Platform: W---L---,

Report - Control - Access - Online - Web - System - Support - Help - Info - Trouble
Screenshot of eBLVD Support Center and HelpDesk eBLVD Support Center and HelpDesk 7.5
eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent support organizations, eBLVD offers advanced administration, reporting and integration features so help desks and contact centers can achieve increased...

Price: USD $59.00;   License: Shareware (Free to Try)   File Size: 325 KB;
Platform: Windows 2000, Windows 98, Windows XP

Online Support - Helpdesk - Tech Support - Unattended - Remote Support - It Support - Help-desk - Remote Access Control - Remote Software - Remote Desktop Control
No Screenshot Personal HelpDesk for Outlook 5.0
An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set due date and send automated notifications, to cut the overhead of manual tasks significantly while making it easier for team to work flexibly. The...

Price: USD $0.00;   License: Freeware   File Size: 23080 KB;
Platform: Windows 2000, Windows, Windows 98, Windows XP , Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64

Sms - Issue Tracking - Helpdesk - Crm - Customer Service - Email Monitoring - Escalation - Skype - Service Desk - Sla
Screenshot of Team HelpDesk for Outlook Team HelpDesk for Outlook 6.2
An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically process incoming support request emails, assign relevant technicians, enforce service level, set due date and send automated notifications, to cut the...

Price: USD $0.00;   License: Freeware   File Size: 55111 KB;
Platform: Windows 2000, Windows, Windows 98, Windows XP , Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64

Sms - Issue Tracking - Helpdesk - Crm - Customer Service - Email Monitoring - Escalation - Skype - Service Desk - Sla
Screenshot of Team HelpDesk for Outlook & SharePoint Team HelpDesk for Outlook & SharePoint 2.4
Issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook and Sharepoint. More importantly, it can automatically process incoming support request emails, assign relevant technicians, enforce service level, set due date and send automated notifications, to cut the...

Price: USD $750.00;   License: Shareware (Free to Try)   File Size: 46008 KB;
Platform: Windows 2000, Windows, Windows 98, Windows XP , Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64

Sms - Issue Tracking - Helpdesk - Crm - Customer Service - Email Monitoring - Escalation - Skype - Service Desk - Sla
No Screenshot Web Invoice 8.9
Web Based Invoice Software with Integrated Helpdesk Ticketing System Allows you to Manage your Service Business, Receive Service Requests from customers or End-Users and bill from within the office or Remotely at the time of a Service Call, Conduct business on-site with the convenience of using a centralized Database on the Web. Manage your Money and Employees Efficiently without the guess work of who owes who after the job has been completed...

Price: USD $49.95;   License: Demo   File Size: 17100 KB;
Platform: Windows XP, Windows, Windows Vista , Windows Vista x64,Windows 7,Windows 7 x64

Management - Manager - Invoice - Invoice Manager - Business Management - Web Invoice
Screenshot of AdventnetManageEngine SupportCenter Plus AdventnetManageEngine SupportCenter Plus 7.0
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.Trouble TicketingAutomatically convert the emails sent to Help Desk...

Price: USD $0.00;   License: Freeware   File Size: 31744 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003, Windows Vista, Linux

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